Problem:

Solution:

When setting up an Outlook 2007 account:
1. Select 'Tools' then 'Account Settings' from the menu bar.
2. Select New.
3. Select 'Microsoft Exchange, POP3, IMAP, or HTTP' and click Next.
4. Check the box on the bottom that says 'Manually configure...' and click next.
5. Click next again.
6. Enter the requested information.  For the incoming and outgoing server enter mail.example.com (replace example.com with the correct domain)
username = entire email address
7. Click 'More Settings'.
8. Click the 'Outgoing Server' Tab and check the box that says 'My outgoing server (SMTP) requires authentication'.
9. Click Ok.
10. Click Next.
11. Click Finish.

When setting up an Outlook account:
1. Select Tools then Email Accounts from the menu bar.
2. Select add a new email account and click Next.
3. Select Pop3 and click Next.
4. Enter the information:
incoming and outgoing server = mail.example.com (replace example.com with the correct domain)
username = entire email address
5. Click More Settings
6. Under the Outgoing Server tab, place a check mark in the box next to My outgoing server requires authentication.
7. Click OK.
8. Click Next.
9. Click Finish.

When setting up an Outlook Express account:
1. Select Tools then Accounts from the menu bar.
2. Click the Add button then select mail from the menu that pops up.
3. Type your name, click next
4. Type your email address, click next
5. Enter server info:
incoming = mail.example.com (replace example.com with the correct domain)
outgoing = mail.example.com (replace example.com with the correct domain)
6. Click next.
7. Enter account name (entire email address) and password.
8. Click next.
9. Click finish.
10. Find the account you just created in the list and click it.
11. Click properties on the right side of the window.
12. Under the servers tab, place a check mark in the box next to my server requires authentication.
13. Click OK.
14. Click Close.